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updated:   Aug 12/04

MPAC & property assessment:
What's wrong with MPAC & a solution

The following letter was written by a world19 subscriber and sent to Ward 13 Councillor Bill Saundercook. It's part of the whole attack on the flawed property assessment and appeal process, well documented by another world19 reader. See our main property assessment page.

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To: Councillor Saundercook
July 13, 2004

WHAT IS WRONG WITH MPAC AND A SOLUTION: The Municipal Property Assessment Corporation (MPAC) has generated a deep well of anger, resentment and frustration because of the injustices being heaped on helpless taxpayers. From some research on MPAC’s output I can offer the following comments on various aspects of MPAC’s operation, under the following headings:

MPAC is too expensive to operate The property values are too inaccurate and unstable MPAC is too secretive MPAC’s tactics at appeal hearings are reprehensible The system for dealing with complaints has collapsed MPAC’s flawed estimates are ripping the fabric of our society What has to be done? What is the solution?

MPAC IS TOO EXPENSIVE TO OPERATE: The Corporation is spending $130 million per year of municipal taxpayer’s money. The head of the Corporation (Robert Richards) is being paid $300,000 — twice what the Mayor of Toronto, for instance, is paid and, much more than Members of the Provincial Legislature, who have accountability to the electorate and much heavier responsibilities. These figures are available at www.mpac.ca in MPAC’s annual financial statements.

THE PROPERTY VALUES ARE TOO INACCURATE AND UNSTABLE: We have a wealth of laboriously collected data and anecdotal evidence to support this statement. The methodology being used results in large swings because the sample used to establish coefficients is different in each cycle.

For example in the City of Toronto, MPAC reported that the average increase for Ward 13 was 17.4% and for Ward 14 was 15.6%. These average values obscure the huge range of changes on individual properties. For example Gothic Avenue, in the most recent cycle, shows a range of from 4.2% to 57.4% on its 70 homes. Furthermore, the RELATIVE values of homes shift dramatically from cycle to cycle. These swings are by no means isolated examples. Another street in your Ward is Ellis Park Road (71 homes) where the increases ranged from 4.1% to 45%. The largest percentage increase was on a home which has not been renovated!!!

At the very least, there is a need for an independent review, best done by academics from university departments of mathematical statistics. However, such a review would only delay the necessary day of reckoning, because the system of calculations is inherently unstable and is extremely unlikely to achieve an acceptable level of accuracy or stability.

MPAC IS TOO SECRETIVE: At a recent public meeting it was pointed out that MPAC recently severely restricted internet access to even the most basic information, the CVA’s for properties. The MPAC spokesperson tried to explain that this was because of a privacy issue. Such an explanation is clearly nonsense because owners are not identified and the information is already in the public domain, in the Tax Rolls in municipal offices and in libraries.

Restricting internet access just makes it more difficult for taxpayers to get the information with which to assess whether MPAC’s estimate for their property is reasonable. Only after MPAC had been dragged MPAC through several “pre-hearings” at the Assessment Review Board did we finally get the details of the numerical values of the components that went into MPAC’s estimates for our home and some (incomplete) information on all of the actual sales in our area on which MPAC totally relies in its calculations and at hearings.

This is especially galling since all of the data is already in the public domain and MPAC’s processing of the data is done with taxpayers’ money!

MPAC’s TACTICS AT APPEAL HEARINGS ARE REPREHENSIBLE: Because MPAC has access to their whole database and appellants do not, MPAC can “cherry pick” a biased sample of “comparables” which sold in the time period of interest and present a plausible sounding case which appears to support whatever figure the seriously flawed computer model has produced.

Aspects of properties which have been rejected by the computer model as having no significance, such as views of a park, are still introduced at hearings, under oath, as evidence in support of the figure arrived at by the computer program.

THE SYSTEM FOR DEALING WITH COMPLAINTS HAS COLLAPSED: We were told by MPAC at the meeting that 14,500 Requests for Reconsideration had been received from Toronto homeowners and that only 4,500 have been dealt with to date. As a result people are being told to file a defensive appeal with the Assessment Review Board before the deadline of March 31, 2004.

The Board, we were told, is still dealing with appeals left from the previous cycle and will be unable to schedule new appeals any time soon.

Now that the method used to deal with complaints has collapsed it would be reckless, in the face of so much voter anger and frustration, to consider throwing good money after bad in an attempt to rescue a clearly failed system by increasing its budget.

MPAC’s FLAWED ESTIMATES ARE RIPPING THE FABRIC OF OUR SOCIETY: Because these seriously flawed estimates are being used to calculate municipal taxes, people, especially seniors, are being driven from their homes due to rapidly rising municipal taxes over which they have no control. There is also a clear disincentive to improve the housing stock.

The Toronto Star, on January 14, 2004, published an article and letters to the editor regarding MPAC’s fiasco in Oakville and Mississauga, where some homeowners received valuation notices in October or November and then much higher revised notices in December. An example was a 34.8% increase followed by a further 42.9% ($571,000 to $770,000 and then to $1.1 million.)

To add insult to injury, these increases were described by an MPAC spokesperson as “fine tuning” on selected homes.

The municipalities which are “Creatures of the Province” are frequently the first place for irate taxpayers to seek help. All that Councillors can do is to refer people to the already collapsed appeal processes.

A further problem for municipalities is that following any reductions in assessments due to appeals, the homeowners have to be given a refund of taxes already paid, thus actually reducing the funds available for municipal services.

WHAT HAS TO BE DONE? MPAC has made four attempts (1996,1999, 2001 and 2003) to arrive at reasonable estimates for property values and has failed dismally. The mathematical analyses we have been able to conduct show that the system is unlikely to ever achieve fairness and stability.

This antiquated system of trying to base municipal taxes on volatile property values has to be discarded completely and not just repaired with “band-aids”.

WHAT IS THE SOLUTION? At the federal and provincial levels, income and consumption taxes are used for revenue and this approach should be used also for municipal taxes. The tax gathering infrastructure is already in place with the ability to apply sanctions, including fines and prison terms, against cheats.

Such a system is not only based on hard and verifiable data but is more closely related to ability to pay.

At the moment 23% ($1.5 billion) of the budget for the City of Toronto comes from the provincial taxbase, 32.3% ($2.1 billion) from user fees (including TTC fares) and 44.6% ($2.9 billion) from property taxes using MPAC’s flawed methodology.

Taxpayer and voter unrest about property taxes is already widespread and can only become stronger as time passes and it becomes more evident just how chaotic and unjust the MPAC monster is.

I would be happy to share with you, or anyone else, more details from the results of our research and experience.

In addition, if you can obtain an electronic copy of the file showing the previous and current CVAs by address for your ward, which MPAC provides the City, I can extend the mathematical analysis I have done for our “homogeneous” area to other areas in the Ward.

Sincerely,